Privacy Policy
Last updated: June 14, 2025
This Privacy Policy describes how wofucai ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at wofucai.com and any related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you register for an account, fill out a form, contact us, or otherwise interact with the Service. This may include:
| Category | Examples |
|---|---|
| Identity data | Full name, username, date of birth |
| Contact data | Email address, phone number, postal address |
| Financial data | Payment card details, billing address, transaction history |
| Profile data | Preferences, goals, feedback, survey responses |
| Communication data | Messages sent to us via email or contact forms |
1.2 Information Collected Automatically
When you use the Service, we automatically collect certain technical and usage data, including:
Technical data: IP address, browser type and version, operating system, device identifiers, time zone setting, and connection information.
Usage data: Pages visited, features used, links clicked, session duration, referring URLs, and interaction patterns within the Service.
Cookie and tracking data: Information collected through cookies, web beacons, pixels, and similar tracking technologies as described in Section 6 of this policy.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including payment processors, identity verification providers, analytics partners, and publicly available sources. We combine this information with data we hold about you in accordance with this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service delivery: To create and manage your account, provide personalised financial planning features, process transactions, and fulfil our contractual obligations to you.
Communication: To respond to your enquiries, send service-related notifications, provide technical support, and deliver updates about your account or the Service.
Improvement and development: To analyse usage patterns, diagnose technical issues, conduct research, and improve the functionality, performance, and security of the Service.
Personalisation: To tailor content, recommendations, and features to your individual preferences and financial goals.
Marketing: To send you promotional communications about our services where you have given consent or where we have a legitimate interest, subject to your right to opt out at any time.
Legal compliance: To comply with applicable legal obligations, enforce our terms of service, resolve disputes, and protect the rights and safety of our users and the public.
Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised access, and other potentially illegal or harmful activities.
3. Legal Bases for Processing
We process your personal data on one or more of the following legal grounds:
Contractual necessity: Processing is necessary to perform the contract we have with you or to take steps at your request before entering into a contract.
Legitimate interests: Processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. Such interests include improving our Service, ensuring security, and conducting business operations.
Consent: Where you have given us explicit consent to process your data for a specific purpose, such as receiving marketing communications. You may withdraw consent at any time.
Legal obligation: Processing is necessary to comply with a legal obligation to which we are subject.
4. Sharing Your Information
We do not sell your personal data. We may share your information with the following categories of recipients:
Service providers: Third-party companies that perform services on our behalf, such as cloud hosting, payment processing, customer support, data analytics, and email delivery. These providers are contractually bound to use your data only as directed by us and in accordance with this policy.
Professional advisors: Lawyers, auditors, and other professional advisors where necessary in the course of the services they provide to us.
Business transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, your information may be transferred to a successor entity. We will notify you of any such change and any choices you may have regarding your data.
Legal and regulatory authorities: Where required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of wofucai, our users, or others.
With your consent: We may share your data with other third parties where you have given us explicit permission to do so.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:
The duration of your relationship with us and whether your account remains active; the nature of the data and the purposes for which it was collected; our legal obligations to retain data for minimum periods; and the existence of any ongoing legal claims, disputes, or regulatory investigations that may require us to preserve relevant records.
When personal data is no longer required, we securely delete or anonymise it in accordance with our internal data management procedures.
6. Cookies and Tracking Technologies
6.1 Types of Cookies We Use
Strictly necessary cookies: These are essential for the operation of the Service. They enable core functions such as authentication, security, and session management. The Service cannot function properly without these cookies.
Performance and analytics cookies: These collect information about how visitors use the Service, including which pages are visited most often and whether error messages are received. This data helps us improve how the Service works.
Functional cookies: These allow the Service to remember choices you make, such as your language preference or region, and provide enhanced, more personalised features.
Targeting and advertising cookies: These may be set by us or our advertising partners to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and device.
6.2 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the Service. For more information on how to manage cookies, refer to your browser's help documentation.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training on data protection practices.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials used to access your account.
8. Your Rights
Depending on your location and applicable law, you may have the following rights with respect to your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Rectification | Request correction of inaccurate or incomplete data |
| Erasure | Request deletion of your personal data in certain circumstances |
| Restriction | Request that we limit the processing of your data |
| Portability | Receive your data in a structured, machine-readable format |
| Objection | Object to processing based on legitimate interests or for direct marketing |
| Withdrawal of consent | Withdraw consent at any time where processing is based on consent |
To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. Where we transfer personal data internationally, we take appropriate steps to ensure that adequate safeguards are in place to protect your data, such as standard contractual clauses or other legally recognised transfer mechanisms.
10. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information without appropriate consent, please contact us immediately and we will take steps to delete such information from our systems.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you a direct notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of the Service after any changes to this policy constitutes your acceptance of the updated terms.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
wofucai
Magazine Rd, Athlone, Co. Westmeath, N37 NX38, Ireland
Email: help@wofucai.com
Phone: +353 21 488 4618
WhatsApp: Chat on WhatsApp